FAQ

What is AfterPay?

Pay for your purchase over four equal instalments, due every two weeks. Afterpay makes it simple to pay when it suits you best.
If you make repayments on time, you’ll only ever pay the price of the item you’ve bought. The only fees Afterpay charges are late fees for missed payments.
Forget about long, complicated application forms. Afterpay’s proprietary platform makes it quick and easy to get approval instantly and keep shopping.

Is it safe to enter my credit card details online?

Yes. Your information and online credit card transactions are transmitted through a secure connection using Secure Socket Layering (SSL) encryption technology. SSL locks all critical information passed from you to us in an encrypted envelope, making it almost impossible for this information to be intercepted. You can identify this by looking at the URL - 'https' the 's' indicates you are in a secure area employing SSL. Your browser may also give you a pop up message that you are about to enter or leave a secure area. SSL is the system that is used by all reputable e-commerce sites. In the event of unauthorised use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

Can I pay using PayPal?

Definitely! Just select PayPal as your payment method at the checkout. If you don't have a PayPal account, you can still use the PayPal gateway to securely pay using your credit card.

How long will it take to receive my order?

Most areas of the Australian east coast will take 1-5 business days on average for delivery. Other areas including non-metro regions, Western Australia and Far North Queensland may take up to 14 business days.

What if I'm unhappy with my items?

Because customer satisfaction is important to us, we offer a No Fuss Returns policy on all items. If you're unhappy with your order, just let us know and we can arrange either a refund or exchange for you.
You can find all the details and info for returns here.

 

If you have another question that isn't shown here, please contact us at:
info@sassycat.com.au